Rating Prediction Based on Social Sentiment From Textual Reviews.
Xiaojiang LeiXueming QianGuoshuai ZhaoPublished in: IEEE Trans. Multim. (2016)
Keyphrases
- rating prediction
- customer reviews
- sentiment analysis
- opinion mining
- online reviews
- product reviews
- product features
- user generated
- sentiment classification
- customer satisfaction
- positive or negative
- text classification
- user generated content
- natural language processing
- text mining
- sentence level
- metadata
- automatically extracting
- positive and negative
- collaborative filtering
- social relations
- natural language
- machine learning
- social media