ArgCBR-CallCentre: A Call Centre Based on CBR Argumentative Agents.
Jaume JordánStella HerasSoledad ValeroVicente JuliánPublished in: PAAMS (2013)
Keyphrases
- multi agent systems
- case based reasoning
- multi agent
- multiagent systems
- multiple agents
- intelligent agents
- software agents
- artificial agents
- dynamic environments
- decision making
- autonomous agents
- agent architecture
- distributed agents
- agent systems
- mobile agents
- cooperative
- incomplete information
- agent technology
- agent model
- decision theoretic
- agent based simulation
- learning agents
- resource bounded
- bounded rationality
- past experience
- coalition formation
- neural network
- interacting agents
- failure prediction
- case base reasoning
- agent interactions
- case retrieval
- single agent
- reasoning process
- social networks