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Enhancing Public Service Delivery through Organisational Modeling.
Anna Marie Fortuito
Farzana Haque
Luba Shabnam
Moshiur Bhuiyan
Aneesh Krishna
P. W. Chandana Prasad
Published in:
CoRR (2016)
Keyphrases
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service delivery
public services
e government
change management
end to end
life cycle
real world
learning algorithm
government services
online services
service management
web services
knowledge management
data integration