Evaluating cost/utilization of organizations' information systems and users.
Israel BorovitsRan GiladiPublished in: Inf. Manag. (1993)
Keyphrases
- information systems
- information technology
- user satisfaction
- computer based information systems
- user interaction
- recommender systems
- user interface
- user generated content
- databases
- social media
- end users
- user model
- legacy systems
- novice users
- collaborative filtering
- user experience
- information seeking
- information access
- total cost
- online services
- mission critical