Citizen Perspectives on Trust in a Public Online Advanced Traveler Information System.
Benjamin L. SchooleyDolly A. HaroldThomas A. HoranRichard J. BurkhardPublished in: HICSS (2011)
Keyphrases
- sentiment analysis
- information systems
- online learning
- e government
- real time
- public administration
- reputation mechanisms
- social media
- trust model
- databases
- relationship management
- public services
- online consumer
- website design
- reputation management
- trust management
- virtual communities
- knowledge management
- digital libraries