The Evolution of Consumer Trust and Satisfaction in Mobile Electronic Commerce.
Jiabao LinGuanghui ZhangPublished in: WISM (3) (2011)
Keyphrases
- electronic commerce
- consumer trust
- mobile commerce
- service quality
- influence factors
- mobile devices
- mobile phone
- business models
- online banking
- online markets
- agent mediated
- customer satisfaction
- mobile applications
- mobile learning
- mobile users
- business transactions
- small and medium sized enterprises
- consumer reviews
- agent technology
- mobile services
- user experience
- electronic transactions