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The impact of the Balanced Scorecard in libraries: From performance measurement to strategic management.
Marta de la Mano
Claire Creaser
Published in:
J. Libr. Inf. Sci. (2016)
Keyphrases
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strategic management
information technology
business intelligence
knowledge management
project management
information systems
multimedia
digital libraries
knowledge society
business models
software engineering
database
artificial intelligence
machine learning
relational databases