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What Will Influence Customer's Engagement the Strategies and Goals of Tweet.
Dongying Yang
Shuzo Fujimura
Published in:
IEEM (2019)
Keyphrases
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electronic commerce
customer satisfaction
learning environment
customer behavior
customer service
search strategies
retail banking
customer knowledge
customer relationship management
social influence
online auctions
data sets
named entities
bag of words
web documents
social media
information systems
search engine