Quality of Experience: User's Perception about Web Services.
Bipin UpadhyayaYing ZouIman KeivanlooJoanna W. NgPublished in: IEEE Trans. Serv. Comput. (2015)
Keyphrases
- web services
- user experience
- user satisfaction
- high quality
- user interaction
- user friendliness
- user interface
- quality assessment
- user feedback
- user queries
- information retrieval
- service providers
- collaborative filtering
- user groups
- user preferences
- higher quality
- quality measures
- browsing experience
- user model
- web applications
- relevance feedback
- end users
- case study
- knowledge base