Adoption of Smartphone Apps by Hotel Guests: The Roles of Trust and Word of Mouth.
Norman ShawPublished in: HCI (22) (2016)
Keyphrases
- mobile applications
- mobile apps
- perceived risk
- android platform
- android application
- trust model
- mobile devices
- trust evaluation
- internet banking
- user acceptance
- mobile phone
- information systems
- daily life
- trust management
- context aware
- user experience
- information technology
- social capital
- negative impact
- open systems
- perceived usefulness
- travel time
- virtual communities
- e government
- virtual teams
- technology adoption
- trusted computing
- social influence
- smart phones
- access rights
- trust propagation
- website