The role of knowledge management technologies in service business processes.
Bernd StiegerMarkus AleksyPublished in: ICDIM (2009)
Keyphrases
- business processes
- knowledge management
- web services
- business process
- service oriented architecture
- business environment
- business applications
- enterprise systems
- competitive advantage
- business users
- workflow technology
- process management
- enterprise application integration
- workflow management
- process model
- service oriented
- service discovery
- cross organizational
- workflow management systems
- case study
- business process management
- business logic
- process execution
- business process models
- ws bpel
- mashup
- loosely coupled
- service composition
- workflow systems
- semantic web services
- e government
- service providers
- information systems
- inter organizational
- decision making
- e learning
- end users
- business process modeling
- service quality
- enterprise wide
- seamless integration
- business rules
- organizational learning
- business partners
- workflow model
- business objectives
- data mining