Design principles for conversational agents to support Emergency Management Agencies.
Stefan StieglitzLennart HofeditzFelix BrünkerChristian EhnisMilad MirbabaieBjörn RossPublished in: Int. J. Inf. Manag. (2022)
Keyphrases
- design principles
- conversational agents
- emergency management
- crisis management
- disaster management
- government agencies
- information sharing
- conversational agent
- software engineering
- design process
- design patterns
- public safety
- user interface
- decision support
- emergency response
- real world
- human communication
- decision support system
- decision makers