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Mapping the reasons for resistance to Internet banking: A means-end approach.

Tuire KuismaTommi LaukkanenMika Hiltunen
Published in: Int. J. Inf. Manag. (2007)
Keyphrases
  • internet banking
  • hong kong
  • customer satisfaction
  • information systems
  • early stage
  • fraud detection
  • data envelopment analysis
  • security analysis
  • perceived risk