The role of absorptive capacity and organizational unlearning in the link between social media and service dominant orientation.
Jaime Ortega-GutiérrezIgnacio Cepeda-CarriónHelena AlvesPublished in: J. Knowl. Manag. (2022)
Keyphrases
- social media
- dominant orientation
- organizational learning
- absorptive capacity
- rotation invariant
- technology adoption
- web services
- competitive advantage
- information systems
- service quality
- service providers
- information technology
- social networks
- standard deviation
- knowledge management
- voting scheme
- external information
- knowledge sharing
- gabor filters
- virtual organization
- image analysis
- decision making