NLP-Based Customer Loyalty Improvement Recommender System (CLIRS2).

Katarzyna A. Tarnowska Zbigniew W. Ras

Published in: Big Data Cogn. Comput. (2021)

Keyphrases

recommender systems
natural language processing
customer loyalty
service quality
user profiles
collaborative filtering
database systems
information extraction
user preferences
customer satisfaction
databases
website
database
text mining
multi dimensional
data management
information systems
data mining