The Effect of Online Customer Reviews on Product Sales and Prices - A Longitudinal Study.
J. B. (Joo Baek) KimPublished in: AMCIS (2017)
Keyphrases
- customer reviews
- longitudinal study
- product reviews
- opinion mining
- online product reviews
- product features
- customer satisfaction
- positive or negative
- dynamic pricing
- search costs
- comparison shopping
- user generated content
- sentiment analysis
- sentiment classification
- automatically extracting
- online markets
- user generated
- topic models
- text mining
- artificial intelligence
- data mining