Building a Business Around Group Support Technology.
Raymond HitchcockL. Floyd Lewis IIKenneth KelemanPublished in: HICSS (4) (1994)
Keyphrases
- information and communications technologies
- knowledge management
- support systems
- case study
- enterprise wide
- decision making
- data processing
- enabling technologies
- service management
- business process
- business applications
- design tools
- management information systems
- crisis management
- internet and the world wide web
- electronic commerce
- business intelligence
- customer support
- decision support
- end users
- business innovation
- strategic management
- business analytics
- knowledge management systems
- enterprise systems
- competitive advantage
- web technologies