Achieving Step-Change in Outsourcing Maturity: Toward Collaborative Innovation.
Edgar A. WhitleyLeslie P. WillcocksPublished in: MIS Q. Executive (2011)
Keyphrases
- case study
- knowledge creation
- service providers
- process management
- multi user
- knowledge sharing
- business process
- information technology
- sensemaking
- collaborative learning
- knowledge management
- multi agent
- geographically dispersed
- decision making
- information systems
- technological change
- real time
- win win
- computer supported collaborative learning
- computer science
- decision trees
- machine learning
- neural network