Enhancing research support services in health organizations by implementing a "Research Concierge Desk", a case study.
Areej AlfattaniAbeer AlfirmNorah AlbedahHaifa AlDakhilElaf Al MuaythirLeena ZeyadYasmin AltwaijriPublished in: Frontiers Res. Metrics Anal. (2024)
Keyphrases
- service management
- end users
- mission critical
- cross organizational
- service delivery
- web services
- web environment
- health care
- customer support
- semantic web technologies
- case study
- knowledge management
- user communities
- decision making
- service providers
- virtual enterprise
- data centric
- information systems
- heterogeneous environments
- public services
- workflow management
- knowledge workers
- business applications
- service composition
- service oriented
- health data
- personal preferences
- workplace learning
- health services
- cloud computing