Are Satisfied Customers Willing to Pay More for Extra Services?: Moderating Effect of Perceived Risk on 5G Technology Acceptance.
Xin SuXin MaPanwei XiangUmair AkramPublished in: Int. J. Technol. Hum. Interact. (2022)
Keyphrases
- technology acceptance
- perceived risk
- subjective norm
- service quality
- perceived usefulness
- customer satisfaction
- service providers
- empirically tested
- user satisfaction
- technology adoption
- factors affecting
- factors that affect
- information systems
- negative impact
- attitudes toward
- web services
- theoretical and practical implications
- structural equation modeling
- user acceptance
- factors influencing
- social influence
- law enforcement
- university students
- online shopping
- cloud computing
- information quality
- computer self efficacy
- electronic commerce
- quality of service
- technology acceptance model
- end users
- digital government
- context aware
- positive effects
- e government