A Web-Based Selling Agent That Maintains Customer Loyalty through Integrative Negotiation.
Michael GrimsleyAnthony MeehanPublished in: AH (2002)
Keyphrases
- multi agent systems
- multi agent
- software agents
- agent negotiation
- marketing strategies
- multi agent coordination
- negotiating agents
- automated negotiation
- negotiation model
- decision making
- negotiation protocol
- negotiation process
- multiagent systems
- multi issue
- multiple agents
- negotiation strategies
- bilateral negotiation
- autonomous agents
- intelligent agents
- customer loyalty
- electronic commerce
- databases
- agent technology
- support systems
- customer satisfaction
- mobile agents
- machine learning
- electronic marketplaces
- decision support system
- association rules