An Investigation into the Determinants of Repurchase Loyalty in the E-Marketplace.
Hui-Chih WangHer-Sen DoongHui-Chin ShihJohn PallisterGordon FoxallPublished in: HICSS (2008)
Keyphrases
- service quality
- customer satisfaction
- online shopping
- potential customers
- competitive advantage
- electronic commerce
- business models
- agent mediated
- electronic marketplaces
- service providers
- user satisfaction
- independent variables
- cooperative
- machine learning
- regression model
- knowledge management
- information technology
- imperfect information
- user acceptance
- information systems
- business opportunities