Service Recovery Encounters in the Classroom: Exploring the Attributes of Professors Desired by Male and Female Students.
Sneha ChandraThorsten GruberAnthony LowriePublished in: Int. J. Technol. Educ. Mark. (2012)
Keyphrases
- male and female
- college students
- student learning
- learning activities
- learning environment
- collaborative learning
- computer literacy
- elementary school
- short message service
- statistically significant
- middle school
- gender differences
- science learning
- age groups
- learning outcomes
- learning community
- learning opportunities
- high school
- learning process
- service providers
- graduate students
- mobile technologies
- science education
- intelligent tutoring systems
- learning strategies
- distance learning
- university students
- high school students
- undergraduate students
- primary school
- e learning
- learning experience
- mobile phone
- web services
- online course
- professional development
- attitudes toward
- online learning
- blended learning
- service quality
- game based learning
- concept maps
- learning tools
- learning processes
- information technology
- information systems