The NYC311 App & Community Engagement in Coproducing Municipal Services.
Myeong LeeXinlin TangPing WangPublished in: AMCIS (2023)
Keyphrases
- mobile applications
- government services
- web services
- e government
- learning environment
- user communities
- user experience
- service oriented
- service discovery
- service composition
- business continuity
- user engagement
- service delivery
- learning community
- virtual communities
- information services
- mobile services
- context aware
- service quality
- web technologies
- third party
- united states
- service providers
- digital libraries