"She is not just a computer": Gender Role of AI Chatbots in Debt Collection.
Yiting GuoXiming YinDe LiuSean Xin XuPublished in: ICIS (2020)
Keyphrases
- artificial intelligence
- expert systems
- short term
- computer literacy
- computer systems
- intelligent systems
- computer technology
- computer programs
- computer programming
- community college
- database
- ai community
- male and female
- credit risk
- ai systems
- machine intelligence
- document collections
- knowledge representation
- information systems
- machine learning