A Secure RFID Deactivation/Activation Mechanism for Supporting Customer Service and Consumer Shopping
Jun-Chao LuYu-Yi ChenZhen-Jie QiuJinn-ke JanPublished in: CoRR (2011)
Keyphrases
- customer service
- online shopping
- customer satisfaction
- rfid systems
- radio frequency identification rfid
- customer behavior
- internet shopping
- supply chain
- inventory control
- information processing
- shopping behavior
- customer support
- online stores
- radio frequency identification
- rfid tags
- mutual authentication
- lightweight
- rfid technology
- multi agent
- low cost
- database systems
- e learning
- electronic commerce
- information systems
- consumer behavior
- databases