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Service excellence and market value of a firm: an empirical investigation of winning service awards and stock market reaction.

Xinrui ZhanYinping MuManpreet S. HoraVinod R. Singhal
Published in: Int. J. Prod. Res. (2021)
Keyphrases
  • stock market
  • web services
  • neural network
  • information technology
  • artificial neural networks
  • stock price
  • stock index futures