Sources of miscommunication in email: searching for contextual information in communication between chinese and danish collaborators.
Renée Korver MichanPernille BjøornPublished in: ICIC (2012)
Keyphrases
- contextual information
- instant messaging
- communication medium
- context aware
- communication tools
- text messaging
- enron email
- online communication
- spam filtering
- information sources
- email messages
- short messages
- speech acts
- text mining
- contextual knowledge
- data sources
- spatial context
- contextual constraints
- high level
- social context
- contextual features
- social networks