Tug of war in innovation - coopetitive service development.
Paavo RitalaPia Hurmelinna-LaukkanenKirsimarja BlomqvistPublished in: Int. J. Serv. Technol. Manag. (2009)
Keyphrases
- case study
- decision support
- web services
- information processing
- service provisioning
- driving force
- information services
- knowledge based systems
- service oriented
- project management
- service composition
- sustainable development
- configuration management
- management system
- united states
- development process
- mobile devices
- service quality
- customer satisfaction
- open data
- digital libraries
- neural network