Performance analysis of service systems with priority upgrades.

Jingui Xie Taozeng Zhu An-Kuo Chao Shuaian Wang

Published in: Ann. Oper. Res. (2017)

Keyphrases

service systems
service level
web technologies
service oriented
service requests
enterprise systems
queueing model
arrival rate
steady state
heavy traffic
computational complexity
electronic commerce
call center