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Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews.

Ha Nguyen Thi ThuVinh Ho NgocMinh-Triet TranBinh Giang Nguyen
Published in: Int. J. Bus. Inf. Syst. (2023)
Keyphrases
  • online reviews
  • sentiment analysis
  • opinion mining
  • fine grained
  • machine learning
  • artificial intelligence
  • web pages
  • website
  • expert systems
  • text categorization
  • virtual machine
  • sentiment classification