Doing Together: Co-Designing the Socio-Materiality of Services in Public Sector.
Juha KoivistoPasi PohjolaPublished in: InnovaInt. J. Actor Netw. Theory Technol. Innov. (2015)
Keyphrases
- public sector
- e government
- public services
- service delivery
- government services
- public organizations
- information sharing
- information and communication technologies
- digital government
- environmental factors
- electronic government
- public administration
- policy making
- current practices
- service providers
- service oriented
- inter organizational
- governmental organizations
- web services
- real world
- customer service
- real time
- job satisfaction
- service quality
- cost efficient
- business processes
- knowledge management
- information technology
- nsf funded