How to Steer the IT Outsourcing Provider - Development and Validation of a Reference Framework of IT Outsourcing Steering Processes.
Nils UrbachTobias WürzPublished in: Bus. Inf. Syst. Eng. (2012)
Keyphrases
- service providers
- information systems
- process management
- business process
- web services
- information technology
- support systems
- main contribution
- design principles
- databases
- knowledge base
- design theory
- database
- public sector
- human resources
- development process
- knowledge based systems
- decision support
- video sequences
- image sequences
- information retrieval