Omnichannel Services: The False Premise and Operational Remedies.
Opher BaronXiaole ChenYang LiPublished in: Manag. Sci. (2023)
Keyphrases
- operational decisions
- service providers
- web services
- service composition
- decision making
- service oriented
- service discovery
- european project
- database
- ubiquitous computing
- building blocks
- databases
- end users
- web technologies
- mobile networks
- mobile services
- web environment
- information society
- network services
- directory service
- service platform
- data sets