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A novel model for business process maturity assessment through combining maturity models with EFQM and ISO 9004: 2009.

Mohsen Moradi-MoghadamHossein SafariMeysam Maleki
Published in: Int. J. Bus. Process. Integr. Manag. (2013)
Keyphrases
  • business process
  • process model
  • probabilistic model
  • business process models
  • business processes
  • prediction model
  • metamodel
  • software process
  • life cycle
  • conceptual model
  • model driven