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Enabling New Public Service Paradigms on Social Media Platforms: A "Social AHP" Model for Citizen-to-Citizen Services.
Arbi Chouikh
Adegboyega Ojo
Published in:
DG.O (2016)
Keyphrases
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public services
e government
social media
service delivery
government services
evaluation model
decision making
evaluation method
real world
knowledge management
knowledge sharing
life cycle
service oriented
service composition
social media platforms
relationship management