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Sociomaterial actors in the assimilation gap: a case study of web service, management and IT-assimilation.

Klas GäreUlf Melin
Published in: Inf. Syst. E Bus. Manag. (2013)
Keyphrases
  • service management
  • information technology
  • web applications
  • service delivery
  • information sources
  • internet services
  • e government
  • artificial intelligence
  • case study
  • context awareness
  • end users