Timely After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda.
Amrita KunduKamalini RamdasPublished in: Manuf. Serv. Oper. Manag. (2022)
Keyphrases
- technology adoption
- network effects
- small businesses
- factors that influence
- customer service
- decision making
- innovation diffusion theory
- service providers
- service quality
- perceived usefulness
- technology acceptance
- dynamic pricing
- factors influencing
- individual level
- pricing strategies
- social influence
- electronic markets
- web services
- mobile services
- market share
- context dependent