How opinions are received by online communities: a case study on amazon.com helpfulness votes.
Cristian Danescu-Niculescu-MizilGueorgi KossinetsJon M. KleinbergLillian LeePublished in: WWW (2009)
Keyphrases
- online communities
- social media
- online reviews
- online product reviews
- social networks
- content analysis
- virtual communities
- social influence
- social networking
- sentiment classification
- opinion mining
- online learning communities
- case study
- sentiment analysis
- customer reviews
- computer vision
- social interaction
- social structures
- social networking services
- multimedia
- community members
- interaction analysis
- information diffusion
- data analysis
- user interface
- user behavior