The rise of customer-oriented banking - electronic markets are paving the way for change in the financial industry.
Rainer AltThomas PuschmannPublished in: Electron. Mark. (2012)
Keyphrases
- financial services
- electronic markets
- banking services
- electronic commerce
- banking industry
- financial institutions
- purchase behavior
- technological innovations
- risk management
- commercial banks
- information technology
- retail banking
- money laundering
- search costs
- moral hazard
- business models
- return on investment
- economic development
- key factors
- real world
- point of sale
- driving forces
- information systems
- electronic business
- success stories
- decision making
- competitive advantage
- trading partners
- case study
- supply chain
- stock market
- financial markets
- business transactions
- electronic marketplaces