CJM-ex: Goal-oriented Exploration of Customer Journey Maps using Event Logs and Data Analytics.
Gaël BernardPeriklis AndritsosPublished in: BPM (Demos) (2017)
Keyphrases
- goal oriented
- event logs
- data analytics
- process mining
- process model
- big data
- data mining techniques
- business process
- open source
- log files
- business intelligence
- cloud computing
- internet search
- business processes
- unstructured data
- web services
- security policies
- keyword search
- data mining
- real world
- case study
- database systems
- petri net
- decision making
- information systems
- data analysis