When interacting with a service robot is (not) satisfying: The role of customers' need for social sharing of emotion.
Mathieu LajanteDewi TojibTingHin (Ivan) HoPublished in: Comput. Hum. Behav. (2023)
Keyphrases
- service robots
- knowledge sharing
- human robot interaction
- social networking
- socio cultural
- social structures
- social networks
- social interaction
- information sharing
- knowledge exchange
- facial expressions
- social media
- human behavior
- social roles
- service providers
- personality traits
- social aspects
- home environment
- socio cognitive
- emotion recognition
- personal preferences
- sharing information
- social relationships
- face recognition