Information Technology Payoff in E-Business Environments: An International Perspective on Value Creation of E-Business in the Financial Services Industry.
Kevin ZhuKenneth L. KraemerSean Xin XuJason L. DedrickPublished in: J. Manag. Inf. Syst. (2004)
Keyphrases
- financial services
- small businesses
- information technology
- business strategy
- business environment
- competitive advantage
- policy makers
- service quality
- economic development
- risk management
- information systems
- developing countries
- low income
- real world
- business models
- cost effective
- banking services
- software engineering
- computer science