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Enterprise Resource Planning (ERP) Innovation Process: Towards Development of an Integrated Framework for Successful Adoption and Implementation.
Jiwat Ram
Paula M. C. Swatman
Published in:
ACIS (2008)
Keyphrases
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enterprise resource planning
erp systems
information systems
maturity model
business processes
case study
development process
design process
business process
process model
customer relationship management
decision making
high level
open source
competitive advantage
e learning
machine learning