The effect of negative online consumer reviews on product attitude: An information processing view.
Jumin LeeDo-Hyung ParkIngoo HanPublished in: Electron. Commer. Res. Appl. (2008)
Keyphrases
- information processing
- online consumer reviews
- online reviews
- product information
- sentiment analysis
- knowledge processing
- sentiment classification
- decision making
- opinion mining
- human brain
- web intelligence
- working memory
- cognitive science
- business models
- data management
- information technology
- information systems
- human problem solving
- cognitive functions
- perceived risk
- virtual organization
- data warehouse
- human intelligence
- cognitive neuroscience
- artificial intelligence