Service Experience Design for Healthy Living Support: Comparing an In-House with an eHealth Solution.
Luuk P. A. SimonsJ. Felix HampePublished in: Bled eConference (2010)
Keyphrases
- design decisions
- case study
- web services
- primary purpose
- end users
- support systems
- building blocks
- user centered
- design tools
- computing environments
- design thinking
- neural network
- service quality
- engineering design
- design principles
- user experience
- closed form
- management system
- multi objective
- user interface
- optimal solution