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What Makes a Review helpful? Predicting the Helpfulness of Italian TripAdvisor Reviews.
Giulia Chiriatti
Dominique Brunato
Felice Dell'Orletta
Giulia Venturi
Published in:
CLiC-it (2019)
Keyphrases
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online reviews
user generated reviews
sentiment analysis
user generated
sentiment classification
opinion mining
product reviews
systematic review
online product reviews
customer reviews
website
opinion summarization
database
data sets
literature review