Process improvement lessons learnt in small and large organizations worldwide.

Miklós Biró Richard Messnarz

Published in: Softw. Process. Improv. Pract. (2008)

Keyphrases

process improvement
software process
knowledge management
business process
root cause
business processes
cost estimation
software process improvement
information systems
software development
case study
information technology
business process management
decision makers
intrusion detection
process model