The Effect of Rating Scales on Decision Quality and User Attitudes in Online Innovation Communities.
Christoph RiedlIvo BlohmJan Marco LeimeisterHelmut KrcmarPublished in: Int. J. Electron. Commer. (2013)
Keyphrases
- user preferences
- recommender systems
- cognitive effort
- collaborative filtering
- end users
- user interface
- case study
- user satisfaction
- online communities
- internet users
- recommendation quality
- user profiles
- decision making
- information systems
- online learning
- user interaction
- social networks
- high quality
- user feedback
- online services
- decision rules
- online social
- real time
- user ratings
- recommendation systems
- attitudes toward
- user behavior