Evaluating synthesised prosody in simulations of an automated telephone enquiry service.
Jill HouseCatriona MacDermidScott McGlashanAndrew SimpsonNick J. YoudPublished in: EUROSPEECH (1993)
Keyphrases
- call center
- service providers
- management system
- service quality
- composition of web services
- text to speech
- semi automated
- service composition
- service oriented
- numerical simulations
- computer aided
- web services
- speech synthesis
- real time
- simulation model
- service oriented architecture
- web service composition
- simulation models
- customer service